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Download Instructions

Below you will find instructions for using the various file types as well as links to download free viewers that will work across multiple operating system platforms. Many of these documents will open directly in your browser or will provide the option of saving to your local computer.

Adobe Acrobat or PDF Forms/Files

Before attempting to read these files, you will need to have the Adobe Acrobat Reader installed (download Acrobat Reader). The free Adobe Acrobat reader will allow you to view and print PDF files. Also see the Adobe Acrobat Reader download page for quick links to Acrobat Reader for Windows with Search and Accessibility features.

MS Word, Excel and PowerPoint Files

Microsoft provides free software that allows viewing MS Word (download download MS Word Viewer ), Excel (download Excel Viewer), and PowerPoint (PowerPoint Viewer ) files without owning the full version of the software.

Video Clips

There are several software programs that can play video clips on demand. Some of the common file formats for video files are .mp4, .rm, and .wmv. Below you will find a list of the free software programs that are used to play the video clips on this site:


Quicktime video clips (.mp4) can be played on demand using Quicktime which is available from Apple for free and may be downloaded by visiting the link below.

Visit the Quicktime site to download the player.


Streaming Video Clips (.rm, .rfm) can be played on demand using RealPlayer software. The RealPlayer streaming video player is available for free; download the version of your choice here:

If you can't find the version you need, visit the RealNetworks download site. Also see the Streaming Video Clips Help Page for more information.

Windows Media Player

Windows Media Player video clips (.wmv, .mp4) can be played on demand using Windows Media Player which is available from Microsoft for free and may be downloaded by visiting the link below.

Visit the Windows Media Player site to download the player.


Flash files can be played on demand using the Adobe Flash Player which is available from Adobe for free and may be downloaded by visiting the link below.

Visit the Adobe Flash Player site to download the player.

Saving Files Locally

When you click on a link to a file in other than HTML format, your browser may open the document in the browser window, open the document in it's native application automatically, or prompt you to save the file locally. The action the browser takes depends on your local browser/application configuration. You will need to have the appropriate application or file viewer (see free viewers above) to view these documents.

If your browser automatically opens the document in it's native application or reader, you will have the option to do a File/Save to capture the document to your local computer.

If your browser prompts you to download and save the file, simply choose an appropriate place on your local hard disk to store the file. You will want to carefully note the location you save to so that you will be able to find the file when the download is completed.

In addition, you can save a file by right clicking on the link, then clicking "Save target as" (in Internet Explorer) or "Save Link As" (in Netscape) and browse to the appropriate drive and folder, then save the file.

Using Compressed and Archived Files

In some cases, large individual documents or groups of files have been archived together and compressed into a single (smaller) file. File names of these archives end in "zip". Clicking on a link to an archived file file will result in that file being downloaded to your computer.

Once downloaded, these compressed files can typically be uncompressed by simply double-clicking and choosing a destination folder to store them in.

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